Beyond Backup Care
The black book you didn't know your benefit was missing.
Backup childcare solves the crisis. But the puzzle of working parenthood is bigger than a single missing piece. Nannovo's concierge service goes further, connecting your employees to a curated network of trusted specialists, built on the same standard of personal knowledge that underpins everything we do.
We don't refer. We recommend. And there's a difference.
Not a directory.
A little black book.
There is a fundamental difference between a list of providers and a network of people you know. Anyone can compile a directory. Nannovo has built something else entirely.
Every partner has been chosen because we know them, their capability, their character, and the standard they hold themselves to. These are the people we would call ourselves.
When we connect your employee to a sleep trainer, a private midwife, or a relocation specialist, we're not making a referral. We're making an introduction. And we stand behind every single one.
Know Better
The Concierge Network
Every part of the puzzle. Every person you can trust.
Working parenthood extends far beyond childcare. From birth through school years, travel, and milestones, your employees carry more than most people see. Our concierge network is built around that reality.
01
Childcare & Family Support
Beyond emergency cover, we connect employees to trusted hands at home, people we know, not strangers from a database.
Travel Nannies · Babysitters · Maternity Nurses · Newborn Specialists
02
Newborn & Maternal Health
The earliest weeks of parenthood are some of the most overwhelming. Our specialists are calm, qualified, and genuinely exceptional at what they do.
Private Midwives · Sleep Trainers · Breastfeeding Consultants · Antenatal Classes · Private Doctors
03
Education & Development
The right guidance at the right moment can change a child's trajectory. Our education partners bring expertise that doesn't come through a search engine.
Tutors · Educational Consultancy · After School Clubs · Holiday Camps
04
Sport & Wellbeing
Whether it's a young child finding their sport or a teenager building confidence through coaching, our partners bring real skill and genuine care.
Sports Coaches
05
Events & Occasions
The moments that matter to families are the ones that last. Creative, reliable, and absolutely worth the trust placed in them.
Birthday and Party Planners · Weddings
06
Property & Relocation
For employees relocating the complexity is enormous. Our partners make the transition smoother, and they understand what families specifically need.
One more piece of the puzzle
Emergency childcare solves the crisis. The concierge network solves the rest. Together, they make Nannovo something no single-service provider can compete with.
People we know personally. Every concierge partner meets the same standard as every nanny in our network, known, trusted, and vouched for by us.
An introduction, not a referral. We don't pass on a name and step back. We make the connection and stand behind it completely.
A benefit worth talking about. Backup care is expected. A curated concierge network is the benefit your people will remember, and tell others about.
The little black book is open
Network is the part of your benefits package that says, we see all of it. Not just the work day.
This is what Know Better looks like in practice.